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Help Center

FAQ

Shipping

How long will it take for my order to get to me?

Do you ship to countries outside of the U.S.A.?

Returns and Refunds

I want to return my order. How do I do that?

I've decided to return my order. Who pays for the return shipping?

I received a refund notification, but I have not received the money back in to my account.

Promotions

What is the warranty on the free gift (i.e. screen protector) that comes with purchase?

Can I get more free gifts with my purchase?

Customer Service

I have an issue with my purchase... how can I get this resolved?

Product Registration

How do I register my new phone/tablet case?

Pelican Warranty

What is the warranty on my Pelican phone case?

My case broke... how can I get it replaced?